Welcome to Maestro Solutions (hereinafter referred to as "the Site"). By using the Site or requesting our services, you agree to these terms and conditions. If you do not agree with any part of them, please stop using the Site and services. This document is a general explanatory guide and does not constitute legal advice.

1) Definitions

• The Company: Maestro Solutions.
• The Client: Any individual or entity benefiting from our services or contacting us for purchase purposes.
• The Services: Website and application design and development, related digital services, and any services offered through the Site.
• Content: All texts, images, logos, files, and data uploaded or provided.

2) Acceptance and Updates of Terms

The Company reserves the right to modify these terms at any time. Changes take effect immediately upon posting on this page with an updated "Last Updated" date. Continued use of the Site or services after modifications constitutes implicit acceptance of the updated terms.

3) Use of the Site

• Users commit not to misuse the Site or cause any technical harm to it.
• Use of the Site for any illegal activity or infringement of intellectual property, privacy, or reputation rights of any party is prohibited.
• The Site may contain links to external websites; the Company is not responsible for their content or practices.

4) Communication and Proposal Building

• Any price quote or work proposal we send is time-limited and valid within the stated expiration date and may change thereafter.
• Project commencement requires written/electronic approval of the proposal and payment of the initial deposit (if any) as specified in the proposal.

5) Scope of Work and Deliverables

• The scope of work is clearly defined in the approved proposal; any subsequent changes or additions are considered "out-of-scope requests" and require separate pricing or scheduling.
• Timelines depend on the Client's cooperation and provision of required inputs (content, approvals, technical access, etc.).
• Deliverables are digital unless otherwise agreed, and the project is deemed delivered after sending the production version or final files as per the proposal.

6) Accounts and Payments

• Payments are made according to the payment plan outlined in the proposal. Delays in payment may result in work suspension or delivery delays.
• Fees do not include (unless otherwise stated) any third-party costs: hosting, domains, email services, paid tools, licenses, payment gateways, or advertisements.

7) Content and Intellectual Property

• The Client guarantees legal ownership of all content, logos, and trademarks provided to us and grants us a license to use them during execution.
• Rights to the final agreed code/design transfer to the Client after full payment, except for open-source libraries/frameworks or third-party components subject to their licenses.
• The Company reserves the right to mention the Client's name, logo, and completed works in the portfolio unless a written request to the contrary is made.

8) Warranty and Support

• Any programming errors appearing within the scope of work will be fixed during a warranty period specified in the proposal (unless otherwise stated, 30 days from delivery).
• Any enhancements, new features, or structural changes are handled through separate support/development contracts.

9) Limitation of Liability

The Company is not liable for indirect or consequential losses, loss of profits, or data resulting from the use or inability to use the services. The maximum liability, in all cases, shall not exceed the total amounts paid to the Company for the claimed portion.

10) Third-Party Services

Some solutions may rely on external service providers (hosting, payment gateways, analytics tools, SMS, etc.). These services are subject to their providers' terms, and we do not guarantee their performance or continuity.

11) Confidentiality and Data

• We commit to maintaining the confidentiality of commercial information shared by the Client during the project and not disclosing it to anyone other than our employees or partners to the extent necessary for execution.
• The privacy policy published on the Site applies to any personal data; please refer to it for details.

12) Termination and Cancellation

• Either party may terminate the work if the other party breaches its obligations and does not remedy the breach within a reasonable period after written notice.
• In case of cancellation by the Client after work commencement, fees for completed work and any non-refundable obligations will be charged.

13) Governing Law and Jurisdiction

These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman shall have exclusive jurisdiction over any disputes arising herefrom, unless an alternative dispute resolution method is agreed upon.

14) Contact

For any inquiries regarding these terms, please contact us via email:
contact@maestrosolutions.tech

Important Notice

This page is drafted for general explanatory purposes. If you require a legally binding document tailored to your entire business, we recommend consulting a specialized legal advisor.