Welcome to Maestro Solutions ("Maestro Solutions", "we", "us", or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and the choices you have. It applies to our websites, products, and services that link to this Policy (collectively, the "Services").

1) Scope

This Policy covers personal information processed by Maestro Solutions when you access or use our Services, contact us, or interact with our marketing and sales activities. It does not apply to third‑party websites, services, or applications that are not under our control.

2) Definitions

• Personal Information: information that identifies, relates to, describes, or could reasonably be linked with a particular individual.
• Processing: any operation performed on personal information, such as collection, storage, use, disclosure, or deletion.
• Controller: the entity that determines the purposes and means of processing personal information (that’s Maestro Solutions for our Services).

3) Data Controller & Contact

Maestro Solutions is the data controller for your personal information processed in connection with the Services. You can contact us at contact@maestrosolutions.tech (primary) or by using the contact options on our website.

4) Data We Collect & Sources

• Identity & Contact Data (e.g., name, email address, phone number) when you submit forms, request proposals, or communicate with us.
• Business & Content Data that you provide in briefs, files, or chats related to projects and support.
• Usage & Technical Data (e.g., IP address, device and browser information, referring URLs, pages viewed, session time) collected via log files and analytics.
• Cookie & Tracking Data as described in the Cookies section below.
• Third‑Party Sources such as partners or publicly available sources where permitted by law.

5) How We Use Data (Purposes & Legal Bases)

We use your information for the following purposes. Where applicable law requires, the legal bases may include consent, contract necessity, legitimate interests, or legal obligations.

• Providing and operating the Services; responding to inquiries; fulfilling requests and contracts.
• Personalizing content, improving UX, and performing analytics to enhance performance and reliability.
• Marketing and communications about features, offers, and updates (you can opt out at any time).
• Protecting against fraud, abuse, security incidents, and enforcing our terms and policies.
• Complying with legal obligations and responding to lawful requests from authorities.

We do not sell personal information.

6) Sharing & Disclosures

We may share information with:

• Service providers that help us operate, analyze, or support the Services (e.g., hosting, analytics, communications).
• Professional advisors (e.g., auditors, legal counsel) under confidentiality obligations.
• Authorities if required by law or to protect rights, safety, and property.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy’s protections.

Where we engage third parties, we require appropriate safeguards to protect your information.

7) Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Services. Categories may include:

• Strictly necessary: essential for core functionality (e.g., session management).
• Performance/analytics: help us understand usage and improve the site.
• Functional: remember choices to personalize your experience.
• Advertising/marketing: where used, measure campaigns and reach; you can opt out where applicable.

Most browsers let you block or delete cookies. Note that disabling cookies may impact certain features.

8) Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, including to comply with legal, accounting, or reporting requirements. When no longer needed, we take steps to anonymize or securely delete data.

9) Security

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10) International Data Transfers

Depending on your location, your information may be processed outside your country of residence. Where required, we implement appropriate safeguards for such transfers.

11) Your Rights & Choices

Depending on your jurisdiction, you may have rights such as: access, correction, deletion, objection, restriction, data portability, and the right to withdraw consent. You also have the right to opt out of direct marketing.

To exercise your rights, contact us at contact@maestrosolutions.tech (primary). We may need to verify your identity before fulfilling your request.

12) Children’s Privacy

Our Services are not directed to children under 13 (or other age as defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

13) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with a new "Last Updated" date. Material changes will be highlighted where appropriate.

14) How to Contact Us

Questions or concerns? Email us at contact@maestrosolutions.tech (primary).